Them Before Us

YEAR
2024
SERVICES
Compliance
CATEGORY
Compliance
RESULTS
Overview

About project

Elevating Compliance and Culture at Them Before Us

Background

Them Before Us is a global nonprofit championing children's rights to parental care. Their advocacy, backed by strategic policies and media initiatives, aims to create a world where children are centric to every conversation.

Challenge

Following the appointment of a new Executive Director focused on operational excellence, Them Before Us identified a critical gap in their internal infrastructure: the absence of a comprehensive employee handbook. This document needed to align with their unique organizational culture while ensuring compliance with relevant labor laws.

Solution

People Matter Most partnered with Them Before Us to develop their first employee handbook from the ground up. The collaborative approach ensured the final product would:

  • Authentically reflect the organization's mission and values
  • Comply with all relevant labor regulations
  • Incorporate nonprofit sector best practices
  • Resonate with staff members across the organization

Implementation Process

The project followed a structured methodology:

  1. Discovery & Cultural Assessment:
    • Conducted a thorough audit of employee demographics and needs
    • Facilitated sessions to capture the organization's distinct culture and values
  2. Collaborative Development:
    • Worked directly with the Executive Director to align the handbook with strategic priorities
    • Created iterative drafts with stakeholder input to ensure comprehensive coverage

Results

People Matter Most delivered a comprehensive handbook that served multiple organizational needs:

  • Established clear policies and procedures for current and future employees
  • Strengthened the employee experience from onboarding through daily operations
  • Created a foundation document that could evolve with the organization

Impact

This focused collaboration delivered benefits beyond basic compliance:

  • Enhanced organizational efficiency through clearly defined expectations
  • Reinforced Them Before Us' people-first commitment both internally and in their advocacy
  • Provided a scalable framework to support future organizational growth

Conclusion

Through intentional partnership with People Matter Most, Them Before Us successfully transformed a compliance requirement into an opportunity to strengthen their organizational culture and operational excellence—all while remaining true to their mission of prioritizing people.

Conclusion

Conclusion

People Matter Most significantly contributed to our organization's ability to nurture our workforce while simultaneously ensuring compliance with federal, state, and local regulations.We valued their strategic guidance and the promptness with which they addressed our inquiries. We highly recommend Callie and her work.